50% deposit is due with every order. Payment in full is due 48 hours prior to delivery or customer pick up unless prior arrangements have been made. Accepted methods of payments are Visa, MasterCard, Discover, American Express, GooglePay, ApplePay, Klarna, Afterpay or Affirm.  No cash or personal checks are accepted.

Valid state or US identification and credit card deposit is required for all reservations. Once a reservation is confirmed, no cancellations are allowed without forfeiting the deposit. Cancellations within 48 hours of the pickup or delivery date will forfeit the full cost of the rental. Customers must present valid state identification for all deliveries or when picking up equipment.

The customer or venue representative must be available at the time of delivery/pickup, and/or customer pickup/return to verify equipment.

All delivery rates are based on a first floor delivery and pick up during our normal business hours. Delivery and pick up times are not guaranteed unless prior arrangements have been made with an additional charge. Deliveries or pick ups other than first floor or after hours may be available for an additional fee.

All rental equipment must be broken down upon pick up unless prior arrangements have been made. All china, flatware, and glassware must be rinsed or wiped clean before returning or additional cleaning charges may apply.